Power Hour 4 - Handling Negative Situations Online
The core aim of this Power Hour is to give delegates the skills to deal with negative online situations, including social media crisis, to nip problems in the bud and preserve their reputation.
Course type
Regional or in-company
Learning format
Virtual
Course duration
1 day
Date & Time
30th May 2024
10:00 am - 11:00 pm
Topics covered include
- Types of negative situations on social media.
- How to deal effectively with each situation.
- Handling bad reviews on social, Google, Checkatrade etc..
- Do's and Don'ts.
- Social media crises.
Learning Outcomes
- Understand the different types of problems that can occur online.
- Know how to handle each problem whilst minimising reputable damage.
- Know how to respond to bad reviews effectively.
- Understand how to avoid and manage a social media crises
Target Audience
- Businesses new to social media and / or review platforms.
- Businesses that have an online presence but neglect it.
- Businesses that have had, or still have, problems online which have affected reputation.
To book your place, please make sure you are logged in.
The price of this course is £75.00 + VAT, the price below is inclusive of VAT.
If you have any queries please contact Tina Skinner [email protected] 02476854989